NetPulse Diagnostics support

Support for NetPulse Diagnostics

Help for Wi‑Fi, VPN, DNS, ping, TCP, UDP, HTTP, SSL, LAN scanning, speed tests, reports, permissions, and App Store review testing.

Contact

For support, bug reports, App Store review questions, or feature requests, contact Moryxo support.

Email: [email protected]

Website: https://moryxo.com/contact

When reporting an issue, include your iPhone or iPad model, iOS version, app version, network type, selected diagnostic tool, target host or local range if relevant, and a short description of what happened.

What the app is for

NetPulse Diagnostics is a user-controlled network troubleshooting utility for iPhone and iPad.

It can check current network status, local interfaces, DNS, ping, TCP, UDP, HTTP, HTTPS, SSL certificates, public IP, WHOIS, LAN devices, speed results, and local diagnostic reports.

No account or demo login is required.

Quick help

Common questions

Why does the app ask for Local Network permission?

NetPulse asks for Local Network permission so it can diagnose devices and services on the user's own LAN. This is needed for features such as local interface discovery, ping sweep, and selected TCP port checks on local IP ranges.

Can I scan any network?

No. Use LAN scanning and port checks only on networks, hosts, and services you own or have permission to test. NetPulse is designed for diagnostics, support, and troubleshooting, not unauthorized access.

Does the app upload diagnostic reports?

No. Reports are stored locally on the device. Users can copy or share a report through the iOS share sheet when they choose to do so.